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FAQ InterCafe 2004

Policies

How can I remove the policies from a Client PC?
To remove policies from the Client you have to open the Client Config and go to the Policies tab. Select the user for which you want to remove the policies. If there is no user selected the changes will be made for the current user of the PC. Click on the button “Remove Policies”.


Policies are not being removed in the Maintenance Mode.
Open the Server menu Settings → Options → Options → Server and select the checkbox “Remove policies in Maintenance Mode”.


What can I do if changes to Policies do not show any effect?
1. Check the administrative rights:
To transfer the policies InterCafe 2004 needs enough rights. Due to this you need to start the software with administration rights or install the software as service. Check the rights under which the software is running in the task manager. The “Client.exe” should run as user SYSTEM if the software is installed as service and the “crestarter.exe” runs with current user privileges.
2. Conflict between names:
The computer name might be the same as the name of the current user. This combination results in different problems during the transfer of policies. If this is the cause you have to change the computer name (not the name of the current user!) To find out the computer and user name open the windows command shell (Start → All Programs → Accessories → Command Shell or click Start → Run and call “cmd”) and type “set” + [Enter]. Now you can read the values of the entries for USERNAME and COMPUTERNAME. To change the computer name follow these instructions:
• Right-click on My Computer on your desktop and choose Settings.
• Choose the tab computer name
• Select “Change the Name of the computer”


Why does the changing of Policies not take effect on the Client PCs?
When you change the policies you have to transfer them again to the Client PC.
Per le più informazioni prego chiamata +49-7461-966-500.
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blue image GmbH      http://www.internet-point-software.com     Tel: +49-7461-966-500     info@blueimage.de